OUR STAFF MEMBERS
Frank joined the Van Duyn team in 2019 as Director of Operations. He has recently transitioned to the Assistant Administrator position as he pursues his career in Healthcare Administration. Frank holds a Bachelor of Science in Nutrition and Dietetics from Syracuse University, as well as a Master's Degree in Healthcare Administration from Utica College. He brings several years of multiple department experience and is passionate about customer service and quality.
Director of Process Improvement
Lynn has worked in health care in Central New York for over 30 years. She holds a Bachelor of Science Degree in Health Education from SUNY Cortland and Master of Public Service in Health Care Administration from the New School for Social Research.
I've been a nurse since 1992 and came to Van Duyn with experience in Long-term Care and Pain Management. I have been doing MDS throughout the years, since 1995. I joined the Van Duyn team in 2013 and have taken on the role as Director of MDS in June of 2019. I am also a loving mother to one daughter, two rottweilers, and three cats!
Business Office Manager
My name is Ben and I started working for Van Duyn in 2021. I am very excited to be a part of this exceptional team of individuals that all share the common goal of providing residents the best care. I have experience in both orthopedic and psychiatric offices that allows me to bring new knowledge and insight to Van Duyn. There is always something new to learn in all walks of life and I am thrilled to continue my journey at Van Duyn. I grew up in Alabama and earned my BS in Chemistry at Hampden-Sydney College in Virginia. I moved to Central New York a couple of years ago and love the area. In my spare time I enjoy gaming or hiking in the woods, I am still exploring the Adirondacks and hope to do all the peaks.
Todd Cramer, MS RRT
Director of Respiratory Care
I have been a Respiratory Therapist for 35 years. For 32 years, I have held leadership roles in Acute Care, LTC and programming across the lifespan from NICU to Palliative Care. I earned an AAS degree in Respiratory Care from MVCC in Utica, a BS in Human Resource Managament from Roberts Wesleyan in Rochester and an MS in Hospital Management from the Milano Graduate School of business of the New School University in NYC. I currently serve as the Group COO of the Board of Directors of Truspine Technologies Ltd., a group of medical device companies chartered in the U.K. Although I have journeyed into industry a couple of times, I always end up "coming home" to my passion, Respiratory Care and building integrated care systems. I am happy to be part of the forward thinking environment at VDRNC
Director of Concierge
My name is Detrick Birks and I am the Director of Concierge Services. I am a veteran of the United States Army with 12 years of active-duty service and a recent graduate of Syracuse University with a Master’s Degree in Social Work. As Director of Concierge Services, my goal for the concierge team and myself is to provide courteous, responsive, respectful, and knowledgeable customer service to all facility guests and their families to ensure they have the best possible experience during their stay. I am new to the healthcare industry and look forward to working with and learning from the team here at Van Duyn.
In 2017, Tarana was hired as our 7th floor receptionist. Shortly after this, she started in her new role as our Concierge. Before coming on board as a receptionist, Tarana also assisted in transportation of residents and guests to their therapy appointments within the building.
Director of Social Work
I am super excited to be at VanDuyn. Social work is a second career for me that I am barely 5 years into. As cliché as it sounds, I truly learn something new every day at VanDuyn. I feel like I have been set up for success here with the support of my administration. Even though VanDuyn is huge, there is a sense of home that has been created and fostered here. As the head of the department, I get to see things from a bird’s eye view as well as on a more granular level. I think what I love most about it here is that the employee is valued as much as the resident. I look forward to growing my skill set here and building lasting relationships.
Director of Safety and Security
I am a native of the Syracuse area and Retired from Law Enforcement after 22 years.
Director of Central Supply
I came to Van Duyn 4 years ago with over 33 years of healthcare experience. The last 17 years as Purchasing Manager of a large healthcare organization, overseeing the procurement of products and services from Assisted Living to Long Term care. Gaining experience over those years with the supplies and equipment used in the care of our population, experience working with a variety of process improvement, product and supplier evaluation teams, I bring that knowledge to Van Duyn.
Director of Human Resources
I am privileged to join the Van Duyn family as Director of Human Resources. Collectively I bring over 19 years of experience in the healthcare and pharmaceutical industries, holding various positions. Most recently, I served as the Human Resources Manager for a biopharmaceutical company where I managed all aspects of the HR department including payroll, employee relations, compensation, on-boarding, and recruiting. Prior to that I was employed by Laboratory Alliance of Central New York where I focused on new employee orientation, on-boarding, recruiting, and managing our clinical education partnerships with the Syracuse City School District, SUNY Broome, and Upstate Medical University. Prior to a career in human resources I was an analytical chemist for over 10 years performing method development and validations of clinical laboratory tests and early stage pharmaceutical products..
Medical Records Director
Stephanie joined the Van Duyn team in 2014 in the Staffing Office and Human Resources, transitioning to the role of Medical Records Director in the Summer of 2017. Her prior educational background is in the field of Medical Records/Health Information Systems. Stephanie also ran her own day care business for many years.
Director of Nutrition
I oversee the nutritional care of the residents. I have 37 years in the Food Service/Nutrition Industry; Employed at Community General Hospital, Rosewood Heights, Nottingham RHCF, Onondaga County WIC and 15 years at Van Duyn. AAS Degree Restaurant Management SUNY Delhi 1984, BS Degree Nutrition Syracuse University 1998, Dietetic Internship ’98-’99 Syracuse University.
Director of Food Service
Richard Joined the Van Duyn Center team in 2018 and leads our food services team.
Advanced Learning Project Manager
Following a long global career in the petroleum industry, Roberta was welcomed in the Medical Records Department as an intern at Van Duyn Center, while studying at Alfred State. She in due course went on to graduate magna cum laude with a Bachelors of Professional Studies in Health Information Management and is credentialed with AHIMA as a Registered Health Information Administrator. In keeping with the Van Duyn heritage rooted deeply in continuous improvement, Roberta advanced from an entry-level position in the Medical Records Department to the administrator role. After some time in this role Roberta transitioned into a new role as Advanced Learning Project Manager as a support to the Education Department.
Director of Maintenance
Hello, my name is William Adams and I am the Maintenance Director. I’ve worked in commercial, industrial and residential maintenance over 35 years. I’m committed to providing a safe environment for our residents, staff and visitors. role of Maintenance Director in various living and medical settings since 1992.
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